Healthcare

In healthcare, patient engagement and efficient workflows are essential for optimal care delivery. 7twenty's platform unifies patient interactions, integrates with EMRs, and manages communications to reduce no-show rates and increase patient satisfaction. 7twenty Advanced Hospital, HMO , insurance Automation Solutions Value Proposition: Enhance Patient Engagement and Streamline Clinical Workflows 7twenty enables healthcare providers to deliver personalized care and maintain data integrity, fostering a patient-centric approach that improves outcomes and reduces administrative burdens. Reduce no-show rates and improve appointment scheduling.

Key Features

  • Multi-Process Automation: Automates key hospital workflows like pre-surgery prep, scheduling, post-surgery rehab, and oncology care without software installation, ensuring easy cross-department deployment.
  • Layered Status Management & Alerts: Tracks and updates patient status with automated, proactive notifications, ensuring timely actions for patients and caregivers.
  • Customizable Workflows: Offers fully automated, manual, or hybrid options, enabling hospitals to optimize processes, from surgery schedules to rehabilitation workflows.
  • Process Optimization & Document Handling: Enhances surgery scheduling, admissions, and document management, maximizing efficiency and improving patient outcomes.
  • Administrative Toolset: Allows flexible workflow creation or integration with existing processes, supporting seamless hospital-wide adoption.
  • Paperless Workflow & Department Synchronization: Enables a digital, paper-free process and smooth transitions of patient data across departments, ensuring coordinated, continuous care.
  • AI-Powered OCR & Core System Integration: Features AI-based document scanning for forms, plus a built-in API for easy integration to EMR, EHR, Scheduling systems and more.
  • Smart Digital Reminders & Communication Tools: Reduces no-shows and improves care with customizable appointment reminders, data sharing across care teams, high-quality call support, virtual care (vMmeet), and WhatsApp scheduling.
  • Personalized Marketing: Targeted campaigns based on customer data and behavior.

Patient Engagement

  • Communication through live-chat, email, SMS, WhatsApp, and video calls for appointment reminders, follow-ups, and health info, trainings &tips.
  • Let patients confirm, cancel, or reschedule via text message, phone call, portals, and email
  • Boost patient satisfaction with seamless communications over voice, text, and chat
  • Scale relationships with outreach tailored and triggered by existing systems and data
  • Drive engagement with scalable, multiparty conversations and grow revenue.